Crisis and Specialist Support Lead

We are looking for an effective leader with extensive managerial experience to manage our Haven crisis service. The post holder will need to ensure that the team delivers in line with The Cellar Trust purpose, strategic plan and values as well as delivering on agreed service outcomes.

In addition to managing Haven (part of Bradford’s award winning crisis care pathway), the role also includes taking a lead on a range of new projects and developments which are planned to enhance our work in the areas of crisis and specialist support. Our work has a local and national reputation and this is your opportunity to help shape our future delivery and really make a difference. 

In addition to strong leadership skills we are looking for someone with a solid track record in mental health and an appetite to learn and develop. Ideally you will have experience working with people in crisis or with specialist support needs. A passion for supporting and empowering others is essential. 

At the heart of all of our crisis and complex care delivery is the value of lived expertise, therefore, we would welcome applications from people with their own lived experience who can use this to help us continue to develop and enhance our service provision. 

This will be a varied and exciting role which will require you to manage a busy workload and the demands of leading a team, alongside working strategically to build relationships with colleagues within and outside of the organisation. You will be highly motivated, proactive, resourceful and have a positive attitude with a flexible approach.

Key duties and responsibilities 

Leadership 

  • To provide strong and effective, values driven leadership - ensuring a clear sense of direction and purpose for the team.
  • To champion The Cellar Trust, the role of the voluntary and community sector (VCS) and the importance of lived expertise, as part of our wider partnerships with statutory services.
  • To work closely with the other Safer Spaces providers and other mental health services (statutory and VCS) to ensure that we develop joined up approaches and work in an integrated manner.
  • To lead on new pilots or programmes of work associated with crisis and complex care – allowing us to enhance our service provision and develop new approaches.
  • To provide line management for the Senior Peer Support Workers to include regular supervision and coaching.
  • Ensure all members of the team are clear about their roles and responsibilities, and expected levels of performance, and are delivering in line with agreed individual and team action plans.
  • Work alongside the Head of Client Services and other senior colleagues to develop plans for strategic development, further growth and financial sustainability in the service

Service delivery

  • To be the service lead for our Haven crisis service and associated projects in line with contracts, agreed service outcomes and funding requirements.
  • Facilitate multi-disciplinary working by liaising with other mental health and social care professionals and services as required, for example, social workers, Community Mental Health Teams and outreach workers to ensure clear communications and joined up services where possible.
  • Work in a collaborative manner across The Cellar Trust – encouraging effective team work across services and ensuring positive communication  
  • To ensure that effective partnerships are developed with users, carers, professional and clinical staff so that their advice and expertise informs all aspects of decision making
  • To ensure the team delivers in line with the organisational purpose, strategic plan and values
  • Ensure that the service is delivered in line with confidentiality, data protection and safe guarding legislation and guidance.
  • Responsibility for reporting on service delivery and outcomes.
  • To develop appropriate processes for assessing, managing and monitoring potential risks as well as triggering appropriate actions. 
  • This role will not primarily be delivering individual support for people, however, if needed you will be expected to work as part of the staff rota.
  • Maintain a working knowledge of current trends in mental health
  • To work within all Cellar Trust policies including, but not limited to Health and Safety, Data Protection and Equality and Diversity.

Accountability

  • Responsible to Head of Client Services
  • Line management of the Haven team and other staff within this service area

Job Description

Application Form

Equality and Diversity Monitoring Form

Closing date: 6th March 2019 11:45pm
Hours: 30 hour per week
Salary: £22,658-28,485 pro rate depending on experience
Salary Frequency: Per annum
This job is connected with: The Cellar Trust