We are the independent champion for people who use health and social care services. Our sole purpose is to understand the experiences and needs of people who use health and social care services and to speak out on their behalf. We work to get services right for the future.

We listen to people's experiences of health and social care services, and direct people to services. We make sure that all feedback we collect, positive and negative, goes up to the people running health and social care services.

So that you can stay well and avoid using health and social care services, we promote how you can stay happy, healthy and at home.

Healthwatch operates at a national level through Healthwatch England and through a network of local organisations like Healthwatch Bradford and District. Healthwatch was set up in April 2013 as part of the government's reforms of health and social care.